FAQ

Frequently Asked Questions

  • What is Frenethika Ancestra 

We are a specialized brand in Organic Cosmetics, Clothing, bags and apparel inspired by Morocco. Visite the About us page to know more

  • Where can I buy Frenethika Ancestra products

We offer our products on our website https://www.frenethika-ancestra.com, On Amazon across Europe, USA and Canada, Etsy shops: https://www.my-moroccan.com and https://www.moroccan-house.com and the Marketplace https://www.Cosmethika.com

  •  Do you ship worldwide

Yes, we do. Part of our products are available directly in warehouses where we sell high volume and most country are shipped from this warehouses.

  • Are all your products Made in Morocco

Our Organic cosmetics such as Prickly pear seed oil and Argan oil are Made In Morocco, the handicrafts such as Thuya wood box are also made there. The other products are made in USA, or Europe. The labels indicate clearly where the products are sold.

  • Your Organic cosmetics are all vegan and natural

Yes, we only sell Organic, vegan, pet friendly and natural Cosmetics without any additive or chemicals and will always do ;)

  • Can I return a product I bought

Yes, please read the return policy to know more about how to return a product and don't hesitate to leave a suggestion, request on the contact page to know what we missed and help us improve.

The Cosmetics for security and hygiene obvious reasons cannot be returned once opened.

  • I want to distribute Frenethika Ancestra products

We would love to partner and grow our distributors network. Please use the contact form and our team will answer your request.